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Author Topic: Why does Qwest\'s phone tree tell you to visit qwhelp.com for answers on getting your DSL working?  (Read 559 times)
Sciurus_Reprobatia
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« on: May 03, 2009, 05:04:32 PM »
I mean. Seriously.


qwest repair | qwest billing | qwest customer service | qwest credit
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wg0z
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« Reply #1 on: May 03, 2009, 06:11:44 PM »
They don\'t want to pay a human to give out the same advice over and over and over and over and over ... The on-line help resolves users resolve many issues on their own, and might help you avoid wasting 6 hours on hold.


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Queen_of_Yack
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« Reply #2 on: May 03, 2009, 06:18:19 PM »
Basically I think it is just to piss you off.
I like how the first poster totally didn\'t get it. The online help section for those with broken DSL is perfect for those type of folks.


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