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Author Topic: Is my internet down or the whole block\'s?  (Read 527 times)
kevin_valle_93
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« on: March 09, 2009, 03:43:44 PM »

Hello,
I am currently using Charter Communications for my high-speed internet and just the other day my internet router just crashed. The router used to convert cable to usable internet just crashed and since then i have been having problems. My internet was super slow and just recently my internet went down. My internet went down and has been down since last thursday. I would like to know if it was my whole block or just me. I live at area code 91701 below the 210 freeway on amethyst and my internet just died on me. If anyone could help me resolve this problem that would be freaking awsome.
With Thanks,
KDV


charter repair | charter billing | charter customer service | charter credit
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Shep
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« Reply #1 on: March 09, 2009, 04:08:23 PM »

Instead of wondering if its you or the entire block is down, why don\'t you call Charter (888-438-2427) and ask them?

Maybe the modem is bad, if so charter will dispatch a tech out and replace it.

It could be as simple as that.

Hope this helps.


charter repair | charter billing | charter customer service | charter credit
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